Refund Policy

Advance Cancellations

• If you cancel your order more than 48 hours before the rental start time, you will receive a full refund.

Mid-Term Cancellations

• If you cancel your order within 24-48 hours before the rental start time, 50% of the total order amount will be charged as a cancellation fee.

Last-Minute Cancellations

• If you cancel your order less than 24 hours before the rental start time, no refund will be provided.

Policy on Early Returns

• No refunds will be provided if you return the car earlier than the scheduled return date.
• The full rental period will be charged regardless of early return.

Missed Pickup Appointments

• No refunds will be provided if you do not notify us at least 48 hours before the rental start time and fail to arrive at the pick-up location.
• Your booking will be canceled after a 2-hour waiting period from the scheduled pickup time.

Standard Processing

• Refunds will be processed within 10 business days after cancellation confirmation.

Bank Processing

• Please note that due to bank processing times, refunds may take additional time to appear in your account.
• This typically ranges from 3-5 business days for credit cards and up to 10 business days for debit cards or international transactions.