Submit a Complaint

We strive to provide excellent service. If you've experienced any issues, please let us know and we'll address them promptly.

Complaint Form

Our Commitment

At Rush Car Rental, we take all complaints seriously and are committed to resolving them promptly and fairly.

  • We will acknowledge your complaint within 24 hours
  • We aim to resolve all complaints within 7 business days
  • You will be kept informed of the progress throughout the process

Contact Us Directly

Prefer to speak with us directly? Contact our customer service team:

Phone
1800 RUSH CAR (1800 7874 227)
Email
melbourne@rushcarrental.com.au
Hours
Mon-Fri: 8am-8pm
Sat-Sun: 9am-5pm